Our guarantees and commitments to you
nzhealth.com is committed to providing you with a quality service, and pure, potent, health products you can trust.
nzhealth.com provides a range of health products from reputable New Zealand companies and suppliers.
Our guarantees to you
Your total delight is our aim...
All our products and services come with a 30 day money back guarantee.
You can completely rely on our 100% total satisfaction guarantee.
If you are
not completely
satisfied we'll be pleased to replace the product or give you a full
refund. In
some instances any delivery costs may be deducted.
Every item we sell reflects our commitment to give you the best value, quality, and service.
Your satisfaction is 100% guaranteed, or you will get a prompt and courteous refund.
Prompt Delivery...
Your order will be delivered by Courier, who
provides prompt delivery to most locations. Order over NZ$50 and your
supplement order
is delivered freight free* within New Zealand. Allow 48 hours for
delivery within New Zealand and five to ten business days for International Orders.
* All New Zealand orders under NZ$50 in value will have a delivery charge
of NZ$3.50 applied. All Rural deliveries may incur an additional
fee of NZ$3.50. Orders of Food and Home Cleaning items, may incur
delivery charges. We will advise you of these delivery fees, if applicable, by return
email before charging and dispatching your order.
Well researched health information...
You'll find our friendly team
at nzhealth.com is always available with well-researched health
information and the highest quality health supplements and organic
foods. We continually
update this site with the latest in health and product research, to ensure
that we offer our customers the highest quality and value health products
available.
If you have a specific health question please email Leanne James our herbalist. Leanne is our resident practitioner and is a registered Natural Medicines Practitioner.
Every item we sell reflects our commitment to give you exceptional value, quality, and service.
Our Commitments to You...
As a nzhealth.com customer we are committed to providing you
with a quality service and pure, potent health products, you can
trust.
We want you to know you have the right to expect the following standards from us:
- If you have any questions, our customer services team will respond to your request within 24 hours during a working week. If they cannot answer your question, they will find the person who can and will promptly reply to you.
- Your feedback is important to us so that we can improve this web site. We look forward to your ideas, your comments and your suggestions.
- Your privacy is of paramount importance. nzhealth.com will maintain a strong commitment to utilise security techniques that safeguard your personal details at all times. Read our Privacy Policy here.
- Your purchases are always totally secure when ordered through nzhealth.com.
- Our products will always be of exceptional quality.
- We always aim to offer our customers exceptional value for money, in providing our services.
- We aim to make your dealings with us a delightful experience. We are committed to continually find ways to improve our service, so that we exceed your expectations.
- We continually research health products on the market, to ensure that those offered to our customers are of the highest quality and value available.
- We will always give consideration to the requirements of society and the environment.
- We respect your privacy and will hold all your personal details in the strictest confidence. We will never rent, sell or give your name or address to anyone else.
We are members of:
The NZ Charter of Health Practitioners Inc.
The NZ Natural Medicines Association Inc.
International Research into Iridology and Sclerology Inc.
Updated February 2008
